It's easy to talk the customer-centric talk and walk the customer-centric walk but in today?s transparency obsessed marketplace, it?s going to take a lot more than that to convince your customers that you are in it for them. Your customers today are savvy and connected - and they know the difference between genuine commitment and hopping on a bandwagon.
from nanoRep Customer Experience Blog http://ift.tt/28QexcF
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